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Video ads autoplaying again (and slowing page)

Discussion in 'Forum Help, Suggestions, Bugs, Etc.' started by Sasha, Jul 19, 2016.

  1. Sasha

    Sasha Active Member Proud Parent

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    For the last week or so, video ads are auto-playing and making pages slow, hang, or crash.

    The video ads start playing even if I am currently scrolled above or below the ad (i.e., ad is not currently visible on the page). For example, I can open a page (and be at the top) and an ad at the bottom will start playing before I have ever scrolled down. I then have trouble scrolling (hangs) and sometimes the page is stuck even after the video ends and I have to close and reopen. Definitely interfering with the experience.

    Video ads will also begin to play when I'm not even on the Chalkbucket tab (when I am on another open tab on my browser).

    I'm on a Mac (Yosemite) using Chrome.
     
    Laura likes this.

  2. Iwannabemargo

    Iwannabemargo Numpty Watcher Proud Parent Former Gymnast

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    susbscribe to the booster club and they disappear - its lovely
     
    bogwoppit likes this.
  3. MILgymFAM

    MILgymFAM Active Member CB Booster Club Proud Parent

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    No they don't anymore. I'm a booster member and the ads came back on my iPad app once it upgraded to the new one. It's pretty frustrating since that's a main reason I stay a booster.
     
  4. skschlag

    skschlag Well-Known Member CBBC Board Member Proud Parent

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    Interesting. I have never had video ads since signing up. I don't use iPad though....
     

  5. bogwoppit

    bogwoppit Administrator Staff Member CBBC Board Member Former Gymnast

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    Is this on the app on on the full forum through an ipad browser?

    I use the full site on my iphone, not the app and I never get ads. It would be good to know how this is happening so @JBS can address it.
     
  6. thefellowsmom

    thefellowsmom Active Member CBBC Board Member Proud Parent

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    I am a booster club member and I have been getting video ads on my iPad using the new updated app. Thanks!
     
    bogwoppit likes this.
  7. cbifoja

    cbifoja Well-Known Member Proud Parent

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    I use the iOS app and I get them too. I am a booster club member and every time I open the app I have a video ad pop up before I can go the the forums.
     
  8. Sasha

    Sasha Active Member Proud Parent

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    It is happening for me on a MacBook laptop computer (not a mobile app) using Chrome browser. (I do not use the Mobile App, so I cannot check that.)
     
    bogwoppit likes this.
  9. bogwoppit

    bogwoppit Administrator Staff Member CBBC Board Member Former Gymnast

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    Okay so that is exactly what I use, so it is not an issue with booster club people on your set up.

    Your solution would be to join the booster club, no ads at all with that.
     
  10. bogwoppit

    bogwoppit Administrator Staff Member CBBC Board Member Former Gymnast

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    So this appears to be an app glitch.
     
  11. cbifoja

    cbifoja Well-Known Member Proud Parent

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    If it helps JBS to know the exact details, here is what happens for me: when I tap the app to open, it immediately goes to my timeline. However, my personal reading preference is to see the unread threads first. When I tap on the unread section of the menu on the top of the screen, that is when I go to the video ad. It is almost exclusively for a game called mobile strike
     
    bogwoppit likes this.
  12. txgymfan

    txgymfan Moderator Staff Member CBBC Board Member Coach Proud Relative

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    I have the same experience as cbfoja except that I don't always see the game. Usually it's the game but it's also Talbots or TRX or something else.
     
    bogwoppit likes this.
  13. mom2newgymnast

    mom2newgymnast Active Member Proud Parent

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    I've been noticing the same thing on my laptop which is using Chrome on Windows 10. Just now I had the chalkbucket site loaded on one of my tabs and I was browsing something on another tab when it just started playing an ad. I don't remember this happening before the last week or so.
     
    Sasha likes this.
  14. MILgymFAM

    MILgymFAM Active Member CB Booster Club Proud Parent

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    Just wondering if with the newest fixes and upgrades the ads will disappear again for boosters? I've had them for months now, and my upgrade doesn't expire until July 2017.
     

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