- Jan 14, 2020
- 42
- 20
Was wondering about other experiences. My daughter had an injury in her gym caused by her coach . We went to the PT hired by the gym.The coach made a big thing of seeing their PT and said to not go to a pediatrician. The coach said no charge as the PT was part of the service. The coach constantly modified or ignored the PT advice. DD pediatrician said to see PT outside of gym. We did. New PT asked for records from gym PT. No response. New PT made a second request.No response. I called over there and was told my DD had never been there. After alot of pushing, I verbally got dates from the desk person she was in fact there, but they don't give out those records. I talked to the PT and she said she could read the notes to me over the phone but they were not records and she refused to give them out saying she volunteered her time so she didn't have to. I asked for copied of everything I signed including acknowledgment that I waived access
and/ or understood that. She said they don't give that out.Also added the office manager wanted it that way. When I pressed further, she said she would have the office manager call me back. They didn't. We had multiple visits with this PT at this office, appointments were made, and they were an hour or so long. Everything was just like any other provider. I do recall that when the desk person took my insurance card she said ' You should put this on your insurance in case you need to sue them later, other you won't be able to."
Yes big red flag. At the time I didn't realize how the whole situation occured . I also didn't know at that time how afraid DD was of the coach. DD didn't tell me about it because she thought the coach would be retaliatory.
DD has friends at another gym and those parents tell me it has a PT that measures strength and flexibility and symmetry on an on going basis so the coach can tailor some of the conditioning and tells you generally what she thinks if some thing hurts and if the gymnaste needs to be seen. It is parents choice to go to her at her office and everything is through insurance or see a PT of your own selection. So that's done in a more normal way.
The gym PT did write down how the injury occured and by whom. I do remember that.
Thoughts?
and/ or understood that. She said they don't give that out.Also added the office manager wanted it that way. When I pressed further, she said she would have the office manager call me back. They didn't. We had multiple visits with this PT at this office, appointments were made, and they were an hour or so long. Everything was just like any other provider. I do recall that when the desk person took my insurance card she said ' You should put this on your insurance in case you need to sue them later, other you won't be able to."
Yes big red flag. At the time I didn't realize how the whole situation occured . I also didn't know at that time how afraid DD was of the coach. DD didn't tell me about it because she thought the coach would be retaliatory.
DD has friends at another gym and those parents tell me it has a PT that measures strength and flexibility and symmetry on an on going basis so the coach can tailor some of the conditioning and tells you generally what she thinks if some thing hurts and if the gymnaste needs to be seen. It is parents choice to go to her at her office and everything is through insurance or see a PT of your own selection. So that's done in a more normal way.
The gym PT did write down how the injury occured and by whom. I do remember that.
Thoughts?