Coaches Concerns about another coach

[coach j]

Hey all! I currently coach Xcel Silver and Gold. We have two separate Silver groups, and I am one of the two head coaches. We recently had a child move across the country and join our gym. At her old gym she was a compulsory level 3 competitive gymnast. Since she is used to practicing 3 days a week, she practices with both of our Silver groups. She has been adjusting so well, and doing amazing for the past 1-2 months.
We got a voicemail this afternoon from her old coach (across the country) voicing his concerns about the way our program is run. I love feedback, and am more than willing to listen to constructive criticism, but this man belittled our entire coaching staff, essentially called us incompetent (including the coaches that have never coached this child), and even told our director that she did not know how to do her job over the phone. He essentially left a 5 minute voicemail about how none of us know how to do our jobs. Our director called him back and he spent 10 minutes talking over her when she tried to speak and repeatedly said that none of us knew anything about the technical aspect of the sport. (Ironic having a man saying that about 7 women who have spent between 10-40 years coaching and/or doing the sport).
The only concern he actually voiced was that the gymnast was doing her front handspring vault over a training cube and that according to USAG, it is supposed to be done only over a resi mat (loud and wrong).
We have spoken to the athletes mother and she said that she has no clue what the coach is talking about since she is not in contact with him. He has also never visited our gym, met any of the team coaching staff, or seen any of us coach.
This entire situation is throwing up red flags about him as a coach in my mind, and I was wondering if anyone has any suggestions on how to best handle this? I know it is not to the point of being a SafeSport violation, but I fear these are the red flags so many ignored before our time as the new age of coaches and prior to stricter use of SafeSport in USAG

 

[Dahlialover]

In your role as a coach, you do nothing. This is not your circus. Your director should probably forward a copy the voicemail to the caller’s employer for review, since someone out there should have a head’s up about this coaches erratic behavior.

 

[coach j]

In your role as a coach, you do nothing. This is not your circus. Your director should probably forward a copy the voicemail to the caller’s employer for review, since someone out there should have a head’s up about this coaches erratic behavior.

Unfortunately, this coach and his wife own the gym that they work at.

 

[Pineapple_Lump]

Cut off communication with him. He has said his bit and as a gym you already gave him an undeserved opportunity to say more.

I assume the family has chosen your gym for a reason, so they should find happiness in their choice or move along - how else is he getting information? Unless the gym posts child content online.

Potentially if he is sharing negatively to that parent, that parent may share that with your happy families- I'd definitely ensure the toxicity is not spread if this parent is behind it - no child is talented enough to warrant the drama one family can bring and ruin your culture.

Even if you were a weaker program, why is he so invested in a level 3 athlete? Most of us care about our past athletes, but not to the point of abusing other people.

If he is knowledgeable and actually cared he would be offering support - like we see from numerous high level coaches worldwide.

 

[Dahlialover]

Unfortunately, this coach and his wife own the gym that they work at.

That’s too bad. Your gym should cut off all contact with the guy. Any engagement will just encourage him.

 

[Geoffrey Taucer]

I assume the family has chosen your gym for a reason

Can't imagine what that reason might have been

 

[sun]

"Thanks! Bye!"