Another point of view. I made ALL first call's to coaches. Sophia made all the future calls, with me in the room in the beginning and then when she AND I were comfortable she moved to her room but that took awhile. She is very very mature and I had coaches tell me that she had excellent communication skills and they enjoyed these conversations. I also occasionally called the coaches (couple of times a year). Sophia kept a binder with a page for each team and made notes so that she could piggy back off of the previous conversation. We never emailed any coaches.