I feel your pain! My DD just moved from a gym that did this. None of the girls from my DD's training group were going to move up. Of the 8 girls in her group, 4 didn't have consistent kips so gym was justified in repeating them (how little they actually trained kips is another issue entirely....) but DD and 3 of her teammates all had good kips, perfect tumbling, decent vault, and solid CW,BWO,FWO on beam. Oh, and all 4 had scored well above 37, and placed 2nd,3rd,5th and 5th at state. Over the course of a few months I asked coach several times how my DD would benefit from repeating, and never received a real answer. I asked specifically what skill she was missing to move up, and again, no answer. When another mom spoke with the coaches about potential up training, she was told that they don't do much up training during meet season (which we already knew). I finally took her to another gym to be evaluated, and they said she was a really strong 4, and no way she should compete 3 next year. So, we switched gyms. Now I don't expect she'll score 37's in level 4, but 36's should be within her reach. And we're fine with that

If it weren't for chalkbucket, I probably would never have even thought to take her to another gym. The new gym has a really large, strong, optionals program too. And with your DD being 11, I can see why it's even more urgent to get her in the right program. But, no matter the age, my DD sacrifices so much to do team, I feel that I have to do my part to see that her effort isn't squandered by coaches or a program that isn't a good fit.