- Jul 14, 2010
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Think about it from the gym owner's perspective. If there is negative talk in the lobby, how does that reflect on his/her business? If some of the talk is not true, how does that reflect? It may well end up costing him/her money due to families leaving the gym.
Yes, that was why the gym manager got so upset. Apparently we were scaring off the customers. However, all of us have been loyal customers of our gym for years and years. We felt quite hurt too. We like our gym, we weren't dissing the gym. If this eavesdropping person was so bothered by what she was hearing, she could have asked us and we could have clarified. We have plenty of positive things to say about our gym. We don't know who it was, but it wasn't one of the 'regulars'. She didn't name names (she didn't even know us) but apparently emailed our whole conversation or what she'd heard of it, anyway, which is what made us feel really spied on. Things did settle down again afterwards, but the whole drama was unnecessary and could have been avoided.
I guess it is different if these are people you know well and you are involved in the situation and know what is going on. I still would not tattle, even in a general way with no names. People have a right to converse and give their thoughts and opinions. Probably I would just try to avoid people I felt were very negative, and learn to tune out other people's conversations in the waiting area. A general letter to all parents might work if it was put in a positive way. Banning all negative talk is kind of hypocritical, like the old saying 'floggings will continue until morale improves'.