Would like to know if and how your gyms go about giving parents (and gymnasts, for that matter) a chance to provide feedback in any sort of formal way, like an annual survey or something like that. I so wish our gym would send out a satisfaction/health-of-the-organization survey of some kind. There's never been any kind of review process that I know of -- but maybe that's the norm? I can imagine 1000 reasons a gym wouldn't want to do this since it can just become a dumping ground for sour grapes and complaints (i.e., my suzie-doesn't-get-enough-attention-this-and-that) ... but still. A survey can be written in a way to solicit feedback on what they're doing well along with potential weaknesses. So just curious -- any experience with or examples of how this might work?